About Me
I’ve been working in the eCommerce industry as a Customer Support for the past 3 years plus I have been an Email Organic Outreach Agent and Web Scraper for a Medical Company for a few months.
I am good at adapting to different processes and my customer service skills are vast enough to handle issues anytime via email, chat, phone as I was a technical support representative for 9 years in the BPO industry.
I am available to jump in right away to support the task you will give me and I have a 30 Mbps Internet Speed which is very reliable. Please click the link below to view my resume, portfolio, internet speed, and laptop specs. I am a very flexible person so if you hire me as a part-time or a full-time employee then that is okay with me but I will make sure that you will be impressed with my work ethic and attitude towards work.
BPO Job Experience
Alorica Philippines | Gateway Computers/DLink | 10/2004 - 02/2010
Technical Support Sales Representative
Sykes Asia | Sony Vaio/TrendMicro | 02/2011 - 10/2011
Technical Support Engineer
77 Global Services | JPMorgan/Prudential | 01/2012 - 12/2012
Global Service Desk
Comodo Security | Geekbuddy | 12/2014 - 04/2016
Technical Sales Representative
Shore Solutions | Office Max/Office Depot | 10/2016 - 02/2017
Personal Technology Expert
Home-based/Freelancer Job Experience
Reissi Empire | 03/2017 - 09/2017
Special Skills
I am starting to code in Python as most of my clients are requiring their future employees to be in-depth with this programming language and I am still a beginner because I have started reading and watching tutorials on both Youtube and Udemy in April of this year.
Platforms
Ring Central, Grasshopper, Setup Shopify Store, Dropified, Oberlo, Aliexpress, MailChimp, XSellco, MOW, Asana, Zendesk, Zoho Email Hosting Setup and Email Response, Befrugal, LiveChat, Formilla, FileZilla, FreshDesk, CyberDuck, TimeDoctor, HubStaff, Magento, ECOM Solutions, EcomDash, Aliexpress Product Importer, and Loom Video Recorder.
Online Chat Service
PriceDuck LLC/Night Owl Computers | 06/2017 - 11/2017
Order-Shipment/IT Support
RiteDeals | 05/2018 - 06/2019
Customer Support/VA
Freedom Quest LTD | 07/2018 - 08/2019
Amazon/eBay Customer Support
Minotaur Media | 09/2019 - 01/2020
Web Scraping/Support
Zivvy Marketing | 02/2020 - 05/2020
Lead Generator
Kelly Tkacs | 03/2020 - Present - Freelance
Shopify Designer/Developer